Welcome to HARMONIKA SERVICE SOLUTIONS
Maintenance expertise and strategies at your service
Field Service
Consultancy
Reverse engineering
ABOUT US
We are a Croatian based service company with more than 15 years of experience in the aftermarket sales and execution of services of rotating equipment in the Oil & Gas, chemical, petrochemical, power and utilities market.
Thanks to our wide know-how we cover all the main disciplines of a typical process plant, providing mechanical and automation service for equipment and packages including compressors, turbines, diesel generators, centrifugal pumps, PLC, SCADA systems and DCS architectures.
We can assist you throughout the whole lifecycle of your equipments, from the installation, commissioning and start-up, up to the maintenance, troubleshooting, engineering support, diagnostic, condition monitoring and training of your operations team on the best maintenance strategies for your plant.
OUR PILLARS
OUR MISSION
We are committed to serve our customers’ interests as if they were our own. We keep the confidentiality of each project and guarantee our maximum commitment to an excellent execution, including the respect of Health & Safety standards, the speed of intervention and the minimization of the costs of each project.
We aim to create a long-lasting relationship of trust between our operational teams and the customer. For this purpose, we strive to use the same technicians over the time in order to guarantee business continuity and the historical knowledge of the interventions for each equipment.
INNOVATION FOR SERVICE
We are committed to raise the Service levels to new standards keeping constantly track of our customers’ needs. Our proposal for innovation combines the use of new digital technologies, including smart glasses for remote assistance, with consolidated continuous improvement techniques by applying lean processes to field activities, such as 5s, poka-yoke, Obeya, in order to minimize the duration of each intervention by reducing at the same time the margin of errors.
OUR COVERAGE
We undertake to reduce physical distances with our customers’ facilities and sites, recurring to local technicians with a high level of expertise and professionalism.
